Recent changes to the app store policy and how this affects your app and renewal process.
Starting December 18th, 2017, Apple will no longer accept apps created from app generation services.
We've been preparing for the change and created an Attendify container app to host all apps that are submitted or renewed after December 18th. The new Attendify app has the same functionality and performance as a standalone app and allows you to create beautiful branded experiences within the container. The only difference is your attendees will download the Attendify app and search for your event within the container. We can instantly publish your apps to Attendify container at any time. You can find more info in our recent blog post.
If you have any questions regarding the changes to the App Store policy feel free to reach out to your dedicated success manager or contact Attandify support. You can contact us via the chat box, that you can find at the bottom right corner of every Attendify page or send us an email to email@example.com.
What happens when my app expires?
As soon as your app expires, it is removed from the app stores and we no longer provide updates for it. Everyone who still has the app installed will be able to continue using it and have access to the content. In case you want to renew the application continue to the info below:
One-Event App. There are two ways to proceed with your one-event app renewal: you can either reuse the same app or build a new one. No matter which option you choose you’ll pay the same price.
In general, we don't recommend renewing previously used event apps for new events as there are a few limitations that could arise which you can read more about here.
The price for using your old app again or creating a new one is the same each year.
Multi-Event App. Multi-event app subscription renews automatically. You can update the billing details easily from the Account's Settings page->Payments.
You will get another free event with the multi-event app renewal, and will be able to update the App Store details.
Should you want to cancel your Attendify account, please get in touch with our Support Team at firstname.lastname@example.org and we can assist with that process.
Events. Events under multi-event apps are designed for one event only. Reusing an already-existing event requires an additional payment. For optimal attendee experience, as well as the most up-to-date analytics, we recommend building new events rather than reusing the old ones.