What are the Groups for?

Attendee Groups make it easy for the app administrator to categorize users and send push notifications to a specific circle of users. You can also show hidden features to a selected category of participants. Group classification is not visible to users in the app, only to the app administrator in the Dashboard. 

How to Create, Edit and Delete Groups

Groups of users can be created in the Profiles section of the Social panel in your Dashboard. Groups can be assigned easily if you upload attendee profiles in bulk, or manually (if your attendees create their own profile in the app). You can assign multiple groups to a single user.

You can edit a group’s name or delete the group for good in the same window. The new name for the group will be saved after you click "Save".

Adding App Users to Groups Manually

If you'd like to add multiple users to a group at once, you can do so in the Profiles section. Click on the profile picture to activate the multi-select option, choose the group from a drop-down list and click 'Assign':

Each group assigned to a user will be displayed as a color code in the Profiles section of the Social pane in your Dashboard. It will also be listed with the Profile details of the user in the left-hand panel.

If you’d like to disassociate the group with the user, this can be done through the individual user’s profile page by clicking the Edit button and unchecking the highlighted group(s).

Appearance of Groups in the Profiles Section

If you’d like to see the name of the group associated with each color code, drag your cursor over the color bubble in the Social > Profiles section.

To filter profiles by groups please click "Apply Filter" button and check the groups of your choice from the drop-down list.

Groups in Push Notifications

When you are creating a new push notification, you can address it to individual attendees, all attendees, or specific groups. To create a push notification addressed to a group, you first have to choose “Groups” from a drop-down menu under Attendees. Then select one or more groups from the list. Only groups that you created for registered profiles will be displayed in the list. (For steps on how to set this up for a Multi-event app please refer to this article.)


Groups & Hidden Features

Groups can also be used as a way of only allowing access to certain features. With the option of hiding a feature, a group can be created so that only certain individuals can see a particular feature. Some ways this could be utilized for your event is by creating features for your event staff or in some cases creating different tiers of access to features within the event. You can read more on how to use the hide features option here.

Did this answer your question?