What happens when my app expires?

As soon as your app expires, it is removed from the app stores and we no longer provide updates for it. Everyone who still has the app installed will be able to continue having access to the content (Schedule, Speakers, etc.) , but the social functionality will no longer work. If you would like to renew your app, continue to the info below:

One-Event App. There are two ways to proceed with your one-event app renewal: you can either reuse the same app or build a new one. No matter which option you choose, you’ll pay the same price.

In general, we don't recommend renewing previously used event apps for new events as there are a few limitations that could arise which you can read more about here

Multi-Event App. Multi-event app subscriptions renew automatically. You can update the billing details easily from the Account's Settings page > Payments.

You will get another free event with the multi-event app renewal, and will be able to update the App Store details.

Should you want to cancel your Attendify account, please get in touch with our Support Team at support@attendify.com and we can assist with that process.

Events. Events under multi-event apps are designed for one event only. Reusing an already-existing event requires an additional payment. For optimal attendee experience, as well as the most up-to-date analytics, we recommend building new events rather than reusing the old ones.

Did this answer your question?