This article will help you make sure your computer, laptop, mobile device, and internet are ready for the smoothest experience with Attendify Streaming and MeetNow. We've broken the guide into several sections so you can scroll down to the one that interests you the most:
Recommendations for Computers and Laptops
Video streaming needs your computer/laptop to have enough processing power to run smoothly. That's why we recommend making sure your machine is ready beforehand.
macOS 10.12.6+ | Processor 64 bit
Chrome (recommended), FireFox, Edge, Safari
Check system information on your Mac by visiting this page.
Windows 10+ | Processor 64 bit or 86 bit
Chrome (recommended), FireFox, Edge
Check system information on your Windows machine by visiting this page.
Internet Speed Recommendations
Streaming video and audio requires a fast and stable internet connection for the best, uninterrupted experience. Here is what our minimum speed requirements look like:
Recommended minimum for an audio/video connection
Average download speed: 1.5mbps
Average upload speed: 1.5mbps
Recommended for a high-quality audio/video connection
Average download speed: 3 mbps
Average upload speed: 3 mbps
We recommend running a speed test ahead of the event to check your download and upload speed. It takes only 1 minute. Follow this link to get started.
❗ If you're using a VPN or a network protected by a firewall, this may interfere with and/or block the virtual platform and individual features. For the best performance, we recommend disabling the VPN and whitelisting the URL of the virtual platform (if you are on a network protected by a firewall). If you can't add the URL to the whitelist, we recommend switching to a different network.
3. Mobile Device Recommendations
Mobile apps amplify and improve the event experience by creating the ability to consume content and interact with other attendees on multiple screens from almost any location. To download the event app from Apple App Store or Google Play, your mobile device has to meet minimum requirements:
iPhone 6 or newer
iOS 12 or later
To check and update your iOS version, visit this page.
Android 5.0 or later
To check and update your Android version, visit this page.
4. Bonus for Speakers: Creating the Best Presentation Experience
So far, we've covered the technical side of things such as internet speed, software, and hardware compatibility to make sure you get the smoothest experience with Attendify Streaming and MeetNow. But for speakers presenting to attendees, there is more to creating a great, professional presentation experience. That's why we've created a list with 5 recommendations that will help you make sure your sound and quality of video are top-notch. Follow this link to start reading.
Have further questions? Reach out to us at firstname.lastname@example.org or chat with us on any Attendify web page.